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Like any other resumé, you will find information on my education, work experience, relevant skills and more. When I was told to create a resumé, everyone said to create a basic word document with boring formalities. While I do have a resumé in that form, I thought it would be fun to create a website to illustrate myself in a more customizable way.
Network Engineer , Cisco Systems, Morrisville, NC (July 2019 - Present)
Service Desk Agent, Brandt Information Services, Tallahassee, FL (January 2019 - July 2019)
Providing callers with application/website support and basic troubleshooting. Providing Point of Sale agent callers with basic hardware and application troubleshooting including internet/connectivity, site access, user account management/password resets; technical site errors/issues, and more. Accepting inbound phone calls from customers interested in purchasing hunting or fishing licenses. Answering basic inquiries about hunting/fishing regulation while navigating the state wildlife agency website. Processing license/permit sales for customers following issuance requirements and procedures. Processing documents containing sensitive customer information.
IT Professional Intern, Florida State, Tallahassee, FL (September 2018 - December 2018)
Moved Linux websites from a VMware platform to a Hyper-V platform. Built Virtual Machines for the Microsoft Hyper-V platform. Connected Virtual Machines to the FSU computer network. Analyzed server logs to help resolve issues with the servers. Managed server updates through SCCM.
Information Technology | Intern, Synovus, Columbus, GA (June 2018-August 2018)
Requested and configured servers based on development, quality assurance, testing, and production environments. Updated Disaster Recovery Plans for the mortgage team. Updated documentation of related applications used by the mortgage team. Collaborated with the mortgage team on implementing regulatory rules within our mortgage software. Installed a stack of 5 Cisco switches
Image Specialist | Intern, United Solutions, Tallahassee, FL (July 2017-October 2017)
Documentation preparation. Organized sensitive files for digital processing and compartmentalization. Prepared sensitive documents to import into OpenText Documentum software. Scanned sensitive documents into a database |> tagged, filled meta data, etc. Participated in weekly meetings with the CEO of United Solutions.
Intern, Florida A&M Univeristy, Tallahassee, FL (May 2016-August 2016)
At FAMU's Research and Science center, I conducted research on potential anti-proliferative compounds for LNCAP prostate cancer cells. The tasks involved cell culturing LNCAP prostate cancer cells (also breast cancer cells), calculating dosages, testing the effects of the compounds, developing timed analysis, and much more.
Compiled research information and accumulated data for compounds and prostate cancer cells. Trained high school STEM students (3) on lab procedures. Maintained lab safety rules and regulations. Collaborated on experiments with lab mates and graduate students.
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